INTRODUCTION
These general conditions of use govern your use of the website www.kaskette.com and your purchases thereon, and constitute a contract concluded between you and Mr Corona Mattéo. By using this website and making a purchase from it, you agree to these terms and conditions of use. Please ensure that you have read and understood these terms and conditions of use before using our site.
CONFIRMATION
Upon receipt of your order, an electronic invoice will be sent to the email address you provided. It is important that you enter a valid email address when ordering. We recommend that you save this email to facilitate any possible exchanges with customer service in the future. The order confirmation (receipt) also constitutes your warranty and proof of purchase.
PAYMENT
You can choose to pay for your purchases by credit card or by invoice. If you opt to pay by credit card, all banking transactions are handled by Shopify Payments .
PAYMENT BY CARD
Pay securely with your Visa, American Express or MasterCard online. Your payment is processed with secure encryption and in compliance with the strictest banking standards. Your card information is transmitted directly to the bank and cannot be read or accessed by any entity other than your bank.
Mr Corona Mattéo does not charge any additional fees for card payments. However, your bank may charge additional fees depending on your card. When you pay for your purchases by credit card, the initial terms apply as soon as the card transaction is approved. If no payment is received after validation of your order,
Mr Corona Mattéo reserves the right to automatically cancel your order.
PAYMENT ON INVOICE
If you choose to pay for your purchases by invoice, you can place your order immediately and pay for it later (within 14 days). When paying by invoice, it is important that you are registered at the address to which you wish to be delivered. A usual credit check procedure will be carried out, without providing a free copy. You can also pay for your order in several installments.
PRICES
All prices displayed on the Kaskette® website include VAT, in accordance with current legislation. In the case of an order whose delivery address is located outside the EU, please note that VAT will be deducted upon validation of the order, or even before, depending on the country of delivery of the product. Please note that when shipping an order outside the EU, import duties and taxes may apply and are collected at the time of delivery to the shipping address. You will be responsible for paying these import duties and taxes if applicable. Please note that Mr Corona Mattéo has no control over these fees and, given that they vary from one country to another, Mr Corona Mattéo cannot know the amount. Mr Corona Mattéo advises you to contact your local customs office for further information.
ORDERING PROCEDURE
Any orders placed on behalf of another person without their consent will be reported to the authorities. Mr Corona Mattéo reserves the right to modify prices and correct incorrect prices for any order, as well as for any finalized sale. If a price is incorrect, Mr Corona Mattéo may be forced to cancel the purchase and refund the amount paid in the best possible way. This procedure can be performed at any time.
Customers have the option to return the order within 30 days from the date of receipt. This right is only applicable when the product and its original packaging can be returned in the condition in which they were received. Any customer wishing to exercise their right of return must contact Mr Corona Mattéo to obtain the address for returning the products. Return shipping costs are the responsibility of Mr Corona Mattéo . If you live in a geographic area where the National Postal Service does not allow returns, you may be required to pay for return shipping costs. If a product is damaged during transport, you should contact Mr Corona Mattéo within 30 days to obtain information regarding compensation.
GUARANTEE
Warranty duration: 3 months from the date of purchase. This warranty covers manufacturing defects affecting the product itself. To request a replacement under this warranty, please use our contact form, available on the “contact us” page. In the email, you must include your name, address, and order number, and provide a detailed description of the problem. If Mr Corona Mattéo does not notice any of the defects described above, the product will be returned to the customer.
Please note that any repair or replacement will be charged in the following cases, even during the warranty period.
- Failures or damage due to incorrect use or neglect
- Failure or damage due to non-justifiable repair or modification
- Breakdowns or damage due to fire or water or a natural disaster, such as an earthquake
- Cosmetic alterations occurring due to normal wear and aging
- In cases where the point of sale and date of purchase are not indicated on the warranty card, or if this information has been rewritten
- If warranty is not provided with the product.
- Battery replacement will be charged, even during the warranty period.
This warranty ensures that you can receive a free replacement, in accordance with these general conditions of use and within the prescribed period, and does not restrict any legitimate rights of the customer.
PERSONAL INFORMATIONS
When you make purchases from Mr Corona Mattéo , we record certain information about you to fulfill your order.
Mr Corona Mattéo treats all personal information as confidential. You have a right of access to your data, and if certain information is incorrect, you can request its modification or deletion.
Mr Corona Mattéo may also use cookies, for example, to improve your experience on the website.
PRODUCT INFORMATION
Mr Corona Mattéo reserves the right to adjust prices, charge additional costs, modify its range of products and associated information, without notice. The purpose of the product images and information texts offered by Mr Corona Mattéo is to reflect the products as accurately as possible. Although we make every effort to ensure that all content published on this website is accurate, errors may occur.
Mr Corona Mattéo cannot guarantee that all product images accurately reflect the actual appearance of the products; All product images should be considered illustrative. Display of product images may vary depending on your computer's color settings.
PERSONAL DATA
Your personal information collected on our website is only intended for Mr Corona Mattéo and its partners.
This data is used to process your order and send our newsletter.
In France, personal data is notably protected by law n° 78-87 of January 6, 1978, law n° 2004-801 of August 6, 2004, article L. 226-13 of the Penal Code and the European Directive of October 24, 1995.
When using the site www.kaskette.com , may be collected: the URL of the links through which the user accessed the site www.kaskette.com , the user's access provider, the Internet protocol address ( IP) of the user.
In any case Mr Corona Mattéo only collects personal information relating to the user for the purposes of certain services offered by the site www.kaskette.com . The user provides this information in full knowledge of the facts, particularly when he enters it himself. It is then specified to the user of the site www.kaskette.com the obligation or not to provide this information.
In accordance with the provisions of articles 38 and following of law 78-17 of January 6, 1978 relating to data processing, files and freedoms, any user has a right of access, rectification and opposition to personal data concerning him, by making his written and signed request, accompanied by a copy of the identity document with signature of the holder of the document, specifying the address to which the response must be sent.
No personal information from the user of the site www.kaskette.com is not published without the user's knowledge, exchanged, transferred, assigned or sold on any medium to third parties. Only the hypothesis of the acquisition of Kaskette ® and its rights would allow the transmission of said information to the possible purchaser who would in turn be bound by the same obligation of conservation and modification of data with respect to the user of the site www.kaskette.com.
The databases are protected by the provisions of the law of July 1, 1998 transposing directive 96/9 of March 11, 1996 relating to the legal protection of databases.
In accordance with Law No. 78/17 of January 6, 1978 relating to data processing, files and freedoms, you have the right to access, modify, rectify and delete data concerning you. To exercise this right, simply send us an email at www.kaskette.com .
Mr Corona Mattéo uses cookies on your internet browser. This allows you to store your basket, your wish list and personalize your visits to our site as best as possible.
Therefore, by visiting our website with a browser set to accept cookies, you agree to the storage of these cookies on your system.
MOBILE TERMS OF USE
The Kaskette mobile messaging service (the “Service”) is operated by Kaskette (“Kaskette”, “we”, “us”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or discontinue the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service after the effective date of such modifications will constitute your acceptance of such modifications.
By consenting to Kaskette's SMS/Text Messaging Service, you agree to receive recurring SMS/Text messages from and on behalf of Kaskette through your wireless service provider at the mobile telephone number you provide, even whether your mobile phone number is registered with a state or federal government. Do not Call List. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, special offers and other marketing offers (e.g., shopping cart reminders).
You understand that you are not required to enroll in this program to make purchases, and your consent is not a condition of purchasing with Kaskette. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for any fees and charges associated with text messaging imposed by your wireless service provider. Message frequency varies. Messages and data rates can be applied. Check your mobile plan and contact your wireless service provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless service provider.
You can unsubscribe from the Service at any time. Send the single keyword command STOP to Kaskette or click the unsubscribe link (if applicable) in any text message to cancel. You will receive a one-time unsubscribe confirmation SMS. No further messages will be sent to your mobile device unless you initiate it. If you have subscribed to other Kaskette mobile messaging programs and wish to cancel, unless applicable law requires otherwise, you will need to unsubscribe separately from those programs by following the instructions provided in their respective mobile terms.
For help or assistance, text HELP to Kaskette or email contact@kaskette.com
We may change any short code or telephone number we use to operate the Service at any time and will notify you of such changes. You acknowledge that any messages, including requests for STOP or HELP, that you send to a short code or telephone number that we have changed may not be received and we will not be responsible for honoring requests made in these messages.
Wireless carriers supported by the Service are not responsible for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to register for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be responsible for the failed, delayed or misdirected delivery of any information sent via the Service, for any errors in such information and/or for any action you may take or do not place any reliance on the information or the service.
We respect your right to privacy. To see how we collect and use your personal information, please review our Privacy Notice .
COOKIES
Mr Corona Mattéo uses cookies. A cookie is a text file stored on your computer's hard drive. It contains information regarding navigation on the pages of a website. Cookies allow us to notify us of your visits to our website and to collect information about your shopping cart, for example, to better personalize our online services.
You can manage your cookies in the menu of your web browser. You can therefore prohibit any cookie storage.
DELIVERY AND CANCELLATIONS
Mr Corona Mattéo ships its products worldwide. Deliveries are made in cooperation with postal services and their partners. You have the right to cancel your purchases and return the delivered products by contacting Mr Corona Mattéo customer service or by using the contact form available on the Mr Corona Mattéo website within 30 days from the date of delivery. receipt of the products, provided that the products have been unpacked and are in the same condition as when you received them. However, the customer assumes the risks associated with the transport of products returned to Mr Corona Mattéo .
As a customer, if you consider that the delivery of your order is so late that you no longer wish to finalize your order, it is your responsibility to cancel it. In cases where the order has been shipped, the customer is responsible for receiving it. The cancellation is not valid until the customer has confirmed it with Mr Corona Mattéo , by e-mail or by telephone. If a product is no longer available, Mr Corona Mattéo reserves the right to cancel the purchase and refund the amount paid to the customer. Mr Corona Mattéo will notify the customer in the event of replacement or availability of equivalent products.
CONDITIONS OF COMPLAINTS
As a customer, it is important that you check the goods and products carefully upon receipt of your package, to ensure that the products are not damaged and are correct. If your product has been damaged in transit, regardless of whether the damage is visible or concealed, you must report it to the carrier as soon as possible. If you receive your product and find that it is damaged or does not correspond to the model ordered, you must also contact us within 30 days of the date of receipt.
Any complaints must be made to our customer service using our contact form, available on the contact page. Please specify the order number and the reason for the complaint; we will get back to you quickly. The same goes for returns. Defective products returned to Mr Corona Mattéo must be handled as if they had no defects. In any case, when returning, it is extremely important that the product is packaged so as not to be damaged during transport.
Mr Corona Mattéo reserves the right to replace defective products with identical models. If the product is no longer available, the customer will receive a full refund. If a returned product contains no errors or defects, Mr Corona Mattéo will return the product to the customer.
RESPONSIBILITY
The liability of Mr Corona Mattéo in the event of an error during delivery is limited to the existing conditions of sale. By way of example, and without limitation, Mr Corona Mattéo assumes no responsibility, direct or indirect, concerning incompatibility problems, delivery times, periods of inactivity, loss of data, the necessity to carry out additional work or any other damage of an economic nature.
FORCE MAJEURE
Mr Corona Mattéo will be exempt from any liability for damages and other penalties in the event of impossibility of performing the contract, delay in its execution or circumstances beyond our control. Disclaimer factors to be considered include government intervention, application of new or amended laws, absence of state, war, fire, flood, disruption of labor, prohibitions, restrictions, sabotage, poor weather or transport conditions or lack of delivery from suppliers and the exposure of the company to criminal activities affecting its activities.
INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights, such as trademarks and copyright, in the website and in the content published on it are owned by Mr Corona Mattéo. Any use of the site or its content, and in particular the copying or storage of this content, in whole or in part, for purposes other than your personal and non-commercial use, is prohibited without the authorization of Mr Corona Mattéo .
USER CONTENT
The website www.kaskette.com may include user-generated content, for example from social media applications. Mr Corona Mattéo does not claim the rights to this content (images, photos, videos, etc.) and assumes no legal responsibility for them. If, for example, you suspect a violation of copyright or other rights, or are otherwise offended by such content, please contact our customer service team.
RESERVATION OF PROPERTY
All products remain the property of Mr Corona Mattéo until full payment has been made.
FRAUD
Any fraud will be reported to the authorities, and Mr Corona Mattéo reserves the right to cancel any purchase in the event of suspicion.
APPLICABLE LAW AND JURISDICTION
These terms and conditions and your use of the website www.kaskette.com are governed by French law. To the extent permitted by law, the French courts have exclusive jurisdiction over any dispute arising from these general conditions of use and your use of the website, subject to the right of Mr Corona Mattéo to take legal action against of a user to his place of residence.
TERMINATION
Mr Corona Mattéo reserves the right to terminate your account and/or your right to use the website www.kaskette.com in its sole discretion, for example, if Mr Corona Mattéo suspects that you have violated these general conditions of use. This termination may be effected without notice.
CHANGES
Mr Corona Mattéo reserves the right to occasionally revise these general conditions of use. Each time you order a product from us, the general conditions in force at the time of your order govern the contract established between you and Mr Corona Mattéo . We therefore recommend that you regularly consult this page to take note of the current general conditions to which you are bound.
These general conditions of use were updated on 2022-02-07.